Privacy Policy

This Privacy Policy explains how Monarch Finishing(“we”, “us”) collects, uses and protects the personal information you provide when you use our website or request a quote.

Information we collect

When you submit our quote form we collect the details you provide: your name, email address, phone number, and information about your project. We do not collect more than we need to respond to your enquiry.

How we use it

We use your information to:

• Respond to your enquiry and provide a quotation
• Communicate with you about your project
• Keep records of work we have quoted for or carried out

We do not sell your data, and we do not share it with third parties except where necessary to deliver our services or where required by law.

Analytics & cookies

We use analytics tools to understand how visitors use our website so we can improve it. These tools may set cookies. You can control cookies through your browser settings.

We also count anonymous contact actions, such as taps on our phone number or email address and quote requests that are sent, together with the page they happened on. This tells us which parts of the website are useful. It does not identify you, and we do not record your name, email address or phone number as part of it.

Data retention

We keep enquiry information only for as long as necessary to respond to and fulfil your request, and to meet our legal and accounting obligations.

Your rights

Under UK data protection law you have the right to access, correct or request deletion of your personal data. To exercise these rights, contact us at Jordan@monarchfinishing.co.uk.

Contact

For any questions about this policy or your data, contact us at Jordan@monarchfinishing.co.uk or call 07359 164834.